Privacy policy

Quick overview

  • Last updated: 24 March 2026
  • Data controller:

    FREDSKOV MEDIER
    CVR 35132643
    Tømmerupvej 27
    4400 Kalundborg
    Denmark

    Email: regnskab@fredskov.com

General

1. What information do we collect?

When you shop with us, we only collect the information needed to process and deliver your order:

  • Name, address and contact details (phone number and email)
  • Payment information via PensoPay
  • Order and delivery address information, which is passed on to HOEI Denmark and GLS for delivery

2. Purpose of processing

We use your information to:

  • Complete and deliver your order
  • Handle payments through PensoPay
  • Communicate about your order, e.g. status updates and shipping information
  • Comply with legal requirements, e.g. accounting and bookkeeping

3. Legal basis

We process your information on the following basis:

  • Performance of a contract (your order)
  • Compliance with legislation
  • Legitimate interest (e.g. optimising order processing and customer service)

4. Sharing of information

We only share information with third parties when necessary to complete your order:

  • PensoPay – payment processing
  • HOEI Denmark – warehousing and order fulfilment
  • GLS – parcel delivery

All third parties are obliged to protect your information in accordance with the GDPR.

5. Storage of information

We store your information for at least 5 years, as necessary for the purpose or to comply with legal requirements regarding accounting and bookkeeping.

6. Your rights

You have the right to:

  • Access the information we hold about you
  • Have incorrect information corrected
  • Have information deleted when it is no longer needed
  • Restrict the processing of your information
  • Object to the processing
  • Data portability
  • Complain to the Danish Data Protection Agency (Datatilsynet)

Contact us. You will find up-to-date contact details at the top of this page, and a contact form on the contact page.

7. Cookies

We only use functional cookies that are necessary for the website to work. We do not collect personal information for marketing or analytics.

8. Security

Your information is protected by appropriate technical and organisational security measures to prevent unauthorised access, alteration, disclosure or deletion.